Help

[toggle title=”General FAQ” state=””]

Do you offer web design?

Yes, please check out our sister site www.hypnotic-monkey.com

[/toggle]

[toggle title=”Pricing & Billing FAQ” state=””]

Why was my order marked as fraud?

We use a third party service for fraud checks, sometimes legitimate users may get marked as fraud. This can be due to several reasons, e.g. using a proxy, or ordering while abroad. If you believe you have been marked as fraud by mistake please contact us below.

Why was I charged a late fee?

To help cover administration costs of late payments, we charge 10% after 7 days.

[/toggle]

[toggle title=”Account FAQ” state=””]

How do I access my account?

Please visit our Client Area.

[/toggle]

[toggle title=”Technical FAQ” state=””]

How do I contact support?

Please login to our Client Area and open a support ticket.

[/toggle]

[toggle title=”Still need help? Contact Us” state=””]

Before contacting us, please ensure you have read our FAQs.

Click Here to be taken to the contact form.

[/toggle]